The opening minutes of Saturday 21 July saw eager customers queuing to to get their hands on Harry Potter and the Deathly Hallows, the final book in J K Rowling’s series. Candles flickered on the window sills and free sherbet lemons greeted the excited crowd. We had been taking orders since January and decided to open at midnight and invite our customers to join us in this worldwide phenomenon. It was great fun and a very special way for us to say a huge thank you to our customers.